This accessibility statement applies to www.archives.norfolk.gov.uk
This website is run by Norfolk County Council.
We want as many people as possible to be able to use this website.
For example, that means you should be able to:
AbilityNet has advice on making your device easier to use if you have a disability.
We have run a simple accessibility audit on this site. We plan to run a more in-depth audit when we change content management system in 2023.
We aim to meet the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.1 at AA level.
However, we know some parts of this website are not fully accessible:
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, email webaccessibility@norfolk.gov.uk
We’ll consider your request and get back to you in 3 working days.
We’re always looking to improve the accessibility of this website.
If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact webaccessibility@norfolk.gov.uk
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Norfolk County Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
We have run a simple accessibility audit on this site. We plan to run a more in-depth audit when we change content management system in 2023.
The content listed below is non-accessible for the following reasons.
Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 1.1.1 Non-text Content.
We are working to add text alternatives for all images. When we publish new content we’ll make sure our use of images meets accessibility standards.
There are approximately 8 Word documents that do not meet accessibility standards. For example, several require user input (act as editable forms or templates) but have visible labels or instructions that aren’t programmatically associated with the form field, or do not have programmatically determinable form fields.
This fails WCAG 1.3.1 Info and Relationships and WCAG 4.1.2 Name, Role, Value.
We are reviewing these documents, removing them and replacing them with accessible PDFs or web content where needed.
Date of expected fix September 2023.
Some other downloadable documents are not accessible. We are working to update all new documents and fix as many of the older documents as we can.
We are not claiming disproportionate burden on any part of our site.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
Any new PDFs or Word documents we publish will meet accessibility standards.
This statement was prepared on 22 September 2020.
This website was last tested on 21 August 2020. The test was carried out by NCC staff.
The statement was last updated on 2 May 2023.
We ran a simple set of tests based on the preliminary checks suggested by the W3C. We tested against all the main templates used throughout the site. This should be enough to catch common, site-wide issues that will affect the most users. We recognise that this cannot address content related issues. We plan to run a more in-depth audit when we change content management system in 2023.