Accessibility statement for Norfolk Record Office
This accessibility statement applies to www.archives.norfolk.gov.uk
This website is run by Norfolk County Council.
We want as many people as possible to be able to use this website.
For example, that means you should be able to:
- Change colours, contrast levels and fonts
- Navigate the website using just a keyboard
- Navigate the website using speech recognition software
- Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
AbilityNet has advice on making your device easier to use if you have a disability.
We have run a simple accessibility audit on this site. We plan to run a more in-depth audit when we change content management system in 2023.
How accessible this website is
We aim to meet the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.1 at AA level.
However, we know some parts of this website are not fully accessible:
- Some downloadable documents may not be accessible
- Some images do not have good alternative text, which means the information they show is not available to all users
What to do if you cannot access parts of this website
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, email webaccessibility@norfolk.gov.uk
We’ll consider your request and get back to you in 3 working days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website.
If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact webaccessibility@norfolk.gov.uk
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
Technical information about this website’s accessibility
Norfolk County Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
We have run a simple accessibility audit on this site. We plan to run a more in-depth audit when we change content management system in 2023.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Images
Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 1.1.1 Non-text Content.
We are working to add text alternatives for all images. When we publish new content we’ll make sure our use of images meets accessibility standards.
Word documents
There are approximately 8 Word documents that do not meet accessibility standards. For example, several require user input (act as editable forms or templates) but have visible labels or instructions that aren’t programmatically associated with the form field, or do not have programmatically determinable form fields.
This fails WCAG 1.3.1 Info and Relationships and WCAG 4.1.2 Name, Role, Value.
We are reviewing these documents, removing them and replacing them with accessible PDFs or web content where needed.
Date of expected fix September 2023.
Other documents
Some other downloadable documents are not accessible. We are working to update all new documents and fix as many of the older documents as we can.
Disproportionate burden
We are not claiming disproportionate burden on any part of our site.
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
Any new PDFs or Word documents we publish will meet accessibility standards.
Preparation of this accessibility statement
This statement was prepared on 22 September 2020.
This website was last tested on 21 August 2020. The test was carried out by NCC staff.
The statement was last updated on 2 May 2023.
We ran a simple set of tests based on the preliminary checks suggested by the W3C. We tested against all the main templates used throughout the site. This should be enough to catch common, site-wide issues that will affect the most users. We recognise that this cannot address content related issues. We plan to run a more in-depth audit when we change content management system in 2023.