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Copy certificates

The registers contain the records of all Norfolk births, deaths and marriages from 1837. 

If you do not know the area where the event took place you can contact the General Register Office on 0300 123 1837 and select option 1 for assistance.

Request and pay for a copy certificate online

If you need a certified copy of an entry you can request, pay for and then track your order using the online form and your My Norfolk customer account.

The My Norfolk account sign-in and process is now managed by Microsoft.

If you already have a My Norfolk account, you may need to reset your password using the Forgot your password? link on the sign-in page.

Request a copy certificate 

How much does it cost?

A copy certificate costs £11.  Certificates will be ready within working 15 days, if ordered by 3pm.

Certificates are then sent out by 2nd class post or, if the date on the certificate is earlier than 31 March 2011, you can collect them from the Archive Centre.

Urgent copy certificates

A priority service is available at £35 for dispatch by 3pm the following day, if ordered by 3pm.

We are only supplying copy certificates by post at this time. Until further notice the collection service is no longer available.

Contact us:

Monday to Friday 9am-5pm (9.30am on Tuesday)

0344 800 8020 (option 3, then option 2)

For all events registered in Norfolk after 1 April 2011

Norfolk Registration Service
King’s Lynn Register Office
Town Hall
Saturday Market Place
King’s Lynn,
PE30 5DQ

Monday to Friday 9.30am-4.30pm

0344 800 8020 (option 3, then option 2)